OrderWork are delighted to announce the launch of ‘My OrderWork’ – the latest release to the OrderWork portal. The aim of ‘My OrderWork’ is to improve the way in which our Buyers and Service Partners engage with us online.
It’s been a few months in the planning and using the feedback gathered from our community of Buyers and Service Partners, we have re-designed the site with you the user in mind. New work order layouts have been created, better use of buttons, colours and fonts; all done to make your experience on the portal a more productive one. We believe we have produced a portal that has a much cleaner user interface, is well laid out and easy to use, and is extremely intuitive.
Here are highlights of new features you’ll see in this release:
Executive Dashboard
The ‘My OrderWork’ portal will have as its main focal point, an executive dashboard, displaying the following summary information in a clear and easy to read format:
Buyer Accounts
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Summary of submitted and active work orders
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The value of unpaid sales invoices
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The value spent with OrderWork
Service Partner Accounts
- Summary of new and active work orders
- The total value of funds available for you to withdraw
- The total value of funds waiting to be cleared
- Your approval status
Search functionality
This was top of the list of functionality requests from our Buyers and Service partners and so we have implemented this. The search feature is accessible from any area of the 'My OrderWork' portal. You will be able to search through all your respective work orders and accounting records i.e. sales invoices, self billed invoices, cash receipts, cash payments, and credit notes.
Text based emails
In response to customer feedback, all emails generated via the 'My OrderWork' portal will now be sent in Plain Text format as opposed to the html format they were sent in previously. The purpose for doing this is to improve the consistency in which email clients display our sent messages. Also, by sending emails in plain text format, our sent message sizes are drastically reduced making for improved performance in email distribution.
The email content itself has also been expanded to include more information as appropriate. For example, Service Partners will now receive as part of the work request notification email, the description of the work required.
Account Alerts
Aimed primarily at our Service Partners, the account alerts are messages that appear within your portal homepage to alert you of missing information necessary to keep your account up to date. Typically alerts centre on missing or out of date insurance information, missing VAT Registration etc.
Inactivity Time Out Period
The time out period for inactivity has been increased to 1 hour.
Automatic refresh of work order listings
All work order listings will now automatically refresh themselves every 10 mins.
Mass Printing: This feature has been deployed in the “My Invoices” listing of the Billing section. Simply select which invoices you which to print and then click the “Print Selected Invoice” button.
Simply enter search term and click on the ‘Go’ button. You will be presented with a search results listing which will be sorted by Date and displayed in descending order. Each result will also be clickable i.e. you will be able to view the underlying information within each displayed result.
Printing Enhancements
Two improvements have been made to print production within the My OrderWork portal:
Print Work Order: When viewing any work order, irrespective of its status, a Print button is made available to you which will display the selected work order information in a printer friendly format.