Announcing OrderWork 2.0 - 'My OrderWork'</h1> <article> <h1>Announcing OrderWork 2.0 - 'My OrderWork'</h1> <p>admin — Tue, 15 Jul 2008 14:54:00 GMT</p> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman">OrderWork are delighted to announce the launch of ‘My OrderWork’ – the latest release to the OrderWork portal.<SPAN style="mso-spacerun:yes;"> </SPAN>The aim of ‘My OrderWork’ is to improve the way in which our Buyers and Service Partners engage with us online. <SPAN style="mso-spacerun:yes;"> </SPAN></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"><SPAN style="mso-spacerun:yes;"></SPAN></FONT></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"><SPAN style="mso-spacerun:yes;"></SPAN>It’s been a few months in the planning and using the feedback gathered from our community of Buyers and Service Partners, we have re-designed the site with you the user in mind. New work order layouts have been created, better use of buttons, colours and fonts; all done to make your experience on the portal a more productive one. </FONT></SPAN><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman">We believe we have produced a portal that has a much cleaner user interface, is well laid out and easy to use, and is extremely intuitive.<SPAN style="mso-spacerun:yes;"> </SPAN></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman">Here are highlights of new features you’ll see in this release:</FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN> </P><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">Executive Dashboard<o:p></o:p></SPAN></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">The ‘My OrderWork’ portal will have as its main focal point, an executive dashboard, displaying the following summary information in a clear and easy to read format:<o:p></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><o:p> </o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><I style="mso-bidi-font-style:normal;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">Buyer Accounts<o:p></o:p></SPAN></I></P> <UL style="MARGIN-TOP:0cm;"> <LI class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">Summary of submitted and active work orders<o:p></o:p></SPAN></LI> <LI class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">The value of unpaid sales invoices<o:p></o:p></SPAN></LI> <LI class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">The value spent with OrderWork<o:p></o:p></SPAN></LI></UL></FONT></SPAN> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"><o:p></o:p></FONT></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><I style="mso-bidi-font-style:normal;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman">Service Partner Accounts<o:p></o:p></FONT></SPAN></I></P> <UL style="MARGIN-TOP:0cm;"> <LI class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman">Summary of new and active work orders<o:p></o:p></FONT></SPAN></LI> <LI class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman">The total value of funds available for you to withdraw<o:p></o:p></FONT></SPAN></LI> <LI class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman">The total value of funds waiting to be cleared<o:p></o:p></FONT></SPAN></LI> <LI class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman">Your approval status</FONT></SPAN></LI></UL> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><SPAN style="FONT-SIZE:11pt;"><STRONG>Search functionality</STRONG></SPAN></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><SPAN style="FONT-SIZE:11pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman">This was top of the list of functionality requests from our Buyers and Service partners and so we have implemented this. The </FONT></SPAN><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman">search feature is accessible from any area of the 'My OrderWork' portal.<SPAN style="mso-spacerun:yes;"> You will be able to search </SPAN>through all your respective work orders and accounting records i.e. sales invoices, self billed invoices, cash receipts, cash payments, and credit notes.<SPAN style="mso-spacerun:yes;"> </SPAN></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"><SPAN style="mso-spacerun:yes;"></SPAN></FONT><o:p></o:p></SPAN> </P></SPAN></SPAN> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><SPAN style="FONT-SIZE:11pt;"></SPAN></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><SPAN style="FONT-SIZE:11pt;"><STRONG><o:p></o:p></STRONG></SPAN> </SPAN></P><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">Simply enter search term and click on the ‘Go’ button.<SPAN style="mso-spacerun:yes;"> </SPAN>You will be presented with a search results listing which will be sorted by Date and displayed in descending order.<SPAN style="mso-spacerun:yes;"> </SPAN>Each result will also be clickable i.e. you will be able to view the underlying information within each displayed result.</SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"></SPAN> </P><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">Printing Enhancements<o:p></o:p></SPAN></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><o:p></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">Two improvements have been made to print production within the My OrderWork portal:<o:p></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><o:p> </o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><I style="mso-bidi-font-style:normal;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">Print Work Order:</SPAN></I><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><SPAN style="mso-spacerun:yes;"> </SPAN>When viewing any work order, irrespective of its status, a Print button is made available to you which will display the selected work order information in a printer friendly format.</SPAN></SPAN></P></FONT></SPAN> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"> </SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><I style="mso-bidi-font-style:normal;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">Mass Printing:</SPAN></I><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><SPAN style="mso-spacerun:yes;"> </SPAN>This feature has been deployed in the “My Invoices” listing of the Billing section.<SPAN style="mso-spacerun:yes;"> </SPAN>Simply select which invoices you which to print and then click the “Print Selected Invoice” button.<o:p></o:p></SPAN></P></FONT></SPAN> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"></FONT></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-SIZE:11pt;">Text based emails<o:p></o:p></SPAN></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-SIZE:11pt;"><o:p></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">In response to customer feedback, all emails generated via the 'My OrderWork' portal will now be sent in Plain Text format as opposed to the html format they were sent in previously.<SPAN style="mso-spacerun:yes;"> </SPAN>The purpose for doing this is to improve the consistency in which email clients display our sent messages.<SPAN style="mso-spacerun:yes;"> Also, by sending emails in plain text format, our sent message sizes are drastically reduced making for improved performance in email distribution.<SPAN style="mso-spacerun:yes;"> </SPAN></SPAN></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><SPAN style="mso-spacerun:yes;"></SPAN></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><SPAN style="mso-spacerun:yes;"></SPAN>The email content itself has also been expanded to include more information as appropriate.<SPAN style="mso-spacerun:yes;"> </SPAN>For example, Service Partners will now receive as part of the work request notification email, the description of the work required.<SPAN style="mso-spacerun:yes;"> </SPAN></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><o:p> </o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><o:p> </o:p></SPAN></P><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-SIZE:11pt;"><o:p></o:p></SPAN></B> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">Account Alerts<o:p></o:p></SPAN></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><o:p></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">Aimed primarily at our Service Partners, the account alerts are messages that appear within your portal homepage to alert you of missing information necessary to keep your account up to date.<SPAN style="mso-spacerun:yes;"> </SPAN>Typically alerts centre on missing or out of date insurance information, missing VAT Registration etc.<o:p></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">Inactivity Time Out Period<o:p></o:p></SPAN></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">The time out period for inactivity has been increased to 1 hour.<o:p></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><o:p> </o:p></SPAN></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><o:p> </o:p></SPAN></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">Automatic refresh of work order listings<o:p></o:p></SPAN></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;">All work order listings will now automatically refresh themselves every 10 mins.<o:p></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"> </P></FONT></SPAN> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;LINE-HEIGHT:150%;TEXT-ALIGN:justify;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><SPAN style="FONT-SIZE:11pt;LINE-HEIGHT:150%;"><FONT face="Times New Roman"><o:p> </o:p></FONT></SPAN></P> </article> <article> <h1>Service Partners – Get More Work - Keep your Company Profile upto date</h1> <p>admin — Mon, 18 Feb 2008 10:06:00 GMT</p> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><FONT size=3>Our Vetting team here at OrderWork have been busy sifting through the backlog of service partners on our system in order to get ready for a huge nationwide push by several retailers. <o:p></o:p></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><FONT size=3>Whilst we have strong coverage in major metro areas and many remote areas, we still need to increase the number of <U>quality</U> engineers in each area to deal with the expected volume of work orders we anticipate passing through OrderWork in 2008.<o:p></o:p></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><FONT size=3>Our vetting team are finding that a large number of service partners have registered with us online but have not fully completed their registration process. We’d like to remind you that in order to receive work orders, you must complete the second stage of the registration by entering 2 references of current or previous clients, and your public liability insurance (and employer’s liability insurance if you have a team of engineers).<o:p></o:p></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><FONT size=3>Our Vetting Team are beginning a big push to get service partners through our system so we will be contacting each service partner individually to remind them of the second stage of registration. <o:p></o:p></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><FONT size=3>If it has been a while since you registered, you can still complete your registration and we will do our best to expedite your registration once you have provided the necessary references and insurance.<o:p></o:p></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3></FONT></o:p></SPAN></B> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-FAMILY:Arial;"><FONT size=3>Keep your profile up to date to get the jobs you want<o:p></o:p></FONT></SPAN></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><B style="mso-bidi-font-weight:normal;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><FONT size=3>A number of service partners have told us they are receiving work orders that do not match their skill set. In order for us to route accurate work orders, we need you to keep your profiles up-to-date.<o:p></o:p></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><FONT size=3>Please ensure that the following information is kept up-to-date at all times.<o:p></o:p></FONT></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3></FONT></o:p></SPAN> </P> <UL style="MARGIN-TOP:0cm;"> <LI class=MsoNormal style="MARGIN:0cm 0cm 0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><FONT size=3><B style="mso-bidi-font-weight:normal;"><I style="mso-bidi-font-style:normal;"><SPAN style="FONT-FAMILY:Arial;">Your skill set expertise</SPAN></I></B><SPAN style="FONT-FAMILY:Arial;"> – WE NEED TO KNOW YOUR SKILLS!<SPAN style="mso-spacerun:yes;"> </SPAN>Are you a TV/Aerial installer? What Certifications do you have? (Microsoft, Cisco, Nortel etc.) Do you specialise in MacAfee or firewall security? <SPAN style="mso-spacerun:yes;"> </SPAN>(These are all HOT areas for us). If you are, but haven’t put these in your profile – you could be missing out on work. One tip is to put key words into the ‘Other Information’ box at the end of your company profile. This box is searched with our OrderMatch software which will pick up on any keywords you insert here.</SPAN></FONT></LI></UL> <BLOCKQUOTE> <BLOCKQUOTE> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><FONT size=3><SPAN style="FONT-FAMILY:Arial;"></SPAN></FONT><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></P></BLOCKQUOTE></BLOCKQUOTE> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><FONT size=3><B style="mso-bidi-font-weight:normal;"><I style="mso-bidi-font-style:normal;"><SPAN style="FONT-FAMILY:Arial;"></SPAN></I></B></FONT> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><FONT size=3><B style="mso-bidi-font-weight:normal;"><I style="mso-bidi-font-style:normal;"><SPAN style="FONT-FAMILY:Arial;"></SPAN></I></B></FONT> </P> <UL style="MARGIN-TOP:0cm;"> <LI class=MsoNormal style="MARGIN:0cm 0cm 0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><FONT size=3><B style="mso-bidi-font-weight:normal;"><I style="mso-bidi-font-style:normal;"><SPAN style="FONT-FAMILY:Arial;">Regions you cover</SPAN></I></B><SPAN style="FONT-FAMILY:Arial;"> – Specify where your head office is located <I style="mso-bidi-font-style:normal;">and</I> which regions you are prepared to cover. This enables us to consider you for work in all regions you want to work in.<o:p></o:p></SPAN></FONT></LI></UL> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3></FONT></o:p></SPAN></P> <UL style="MARGIN-TOP:0cm;"> <LI class=MsoNormal style="MARGIN:0cm 0cm 0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><FONT size=3><B style="mso-bidi-font-weight:normal;"><I style="mso-bidi-font-style:normal;"><SPAN style="FONT-FAMILY:Arial;">Are your engineers & consultants CRB or SC checked? </SPAN></I></B><SPAN style="FONT-FAMILY:Arial;">– 15% of our incoming work orders are requirements for CRB or SC checked engineers. Approximately 5% of our service partners have checked this box on their profile. If your staff has either of these security checks please ensure you have checked the box on your profile and we can start sending you these work orders.<o:p></o:p></SPAN></FONT></LI></UL> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt;"><SPAN style="FONT-FAMILY:Arial;"><o:p></o:p></SPAN> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt 18pt;"><B style="mso-bidi-font-weight:normal;"><I style="mso-bidi-font-style:normal;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3></FONT></o:p></SPAN></I></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt 18pt;"><B style="mso-bidi-font-weight:normal;"><I style="mso-bidi-font-style:normal;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></I></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt 18pt;"><B style="mso-bidi-font-weight:normal;"><U><SPAN style="FONT-FAMILY:Arial;"><FONT size=3>* TOP TIP - Create a group email address for Work Orders <o:p></o:p></FONT></SPAN></U></B></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt 18pt;"><SPAN style="FONT-FAMILY:Arial;"><o:p><FONT size=3> </FONT></o:p></SPAN></P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt 18pt;"><SPAN style="FONT-FAMILY:Arial;"><FONT size=3>Our buyers generally have tight deadlines for acceptance and an SLA to hit with their clients, so your immediate attention to work orders will increase the chance that you will win more work.<SPAN style="mso-spacerun:yes;"> </SPAN>To enable this, it’s best to create a group email address such as </FONT><A href="mailto:orderwork@itservices.co.uk"><FONT size=3>orderwork@itservices.co.uk</FONT></A><FONT size=3> where we can contact your team regardless of which employees are in the office that day. When admin users use their personal email addresses (ie: </FONT><A href="mailto:geoffbridge@itservices.co.uk"><FONT size=3>geoffbridge@itservices.co.uk</FONT></A><FONT size=3>) to receive our work orders, but are not available or leave that company, then you lose out on these potential revenues. Please try to use both an email and tel number that will stay the same regardless of employees’ office hours or departures. <o:p></o:p></FONT></SPAN></P> </article> <article> <h1>Service Partners - Important Accounting Information</h1> <p>admin — Tue, 20 Nov 2007 10:24:00 GMT</p> <P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT:bold;FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"><o:p></o:p></SPAN></FONT></B></P> <P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT:bold;FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"><o:p>FAO: OrderWork Service Partners</o:p></SPAN></FONT></B></P> <P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT:bold;FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"><o:p></o:p></SPAN></FONT></B> </P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">We are delighted to announce to service partners that we upgraded the OrderWork site with a range of new functionality. All service partners should have received an email explaining the new changes and how this affects you. Please take some time to read through the information below. </P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">If you still have queries or are unsure of any points, our service delivery team on 0845 373 3572 will be more than happy to talk you through the changes.</SPAN></FONT></P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">Thanks.</SPAN></FONT></P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">The OrderWork Team</SPAN></FONT></P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"><STRONG>The old system</STRONG></SPAN></FONT></P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"></SPAN></FONT></SPAN></FONT><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">Under the original terms and conditions of trading with Orderwork, you as a Service Partner provided services to the Buyer. Orderwork raised your sales invoice to the Buyer, acting as your agent, and you were also invoiced by Orderwork for a 10% commission on the value of the services you provided. </SPAN></FONT></P><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"></SPAN></FONT><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"> <P class=MsoNormal><BR><B><SPAN style="FONT-WEIGHT:bold;">The new system</SPAN></B><BR><BR>Under the new model, you as a Service Partner supply services direct to Orderwork and we then bill those services on to the Buyer in our own name. Under this new approach, we continue to raise your sales invoices for you under a self-billing arrangement, under which we are able to raise invoices on your behalf addressed to Orderwork. We also raise sales invoices on our own account addressed to the Buyer.<BR><BR><B><SPAN style="FONT-WEIGHT:bold;">Why we have made the change</SPAN></B><BR><BR>We have made the change as a result of feedback from both Buyers and Service Partners to ease the administrative burden on both parties. Buyers can now receive consolidated sales invoices for a number of work orders from us and Suppliers now only have one invoice to process per work order, as opposed to two under the old model.</P> <P class=MsoNormal><o:p></o:p></SPAN></FONT> </P> <P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT:bold;FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">Retrospective impact</SPAN></FONT></B><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"><BR><BR>We <FONT color=black><SPAN style="COLOR:black;">have obtained authorisation from HM Revenue & Customs to apply the change in billing model described above retrospectively. The change will therefore apply to all work orders closed after 1 July 2007.</SPAN></FONT><FONT color=navy><SPAN style="COLOR:navy;"> </SPAN></FONT></SPAN></FONT></P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"><FONT color=navy><SPAN style="COLOR:navy;"></SPAN></FONT></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"><FONT color=navy><SPAN style="COLOR:navy;"><o:p></o:p></SPAN></FONT></SPAN></FONT> </P> <P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT:bold;FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">Practical and contractual implications</SPAN></FONT></B></P> <P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT:bold;FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"></SPAN></FONT></B><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"><o:p></o:p></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">In practical terms, the changes resulting from the new billing model are minimal:<o:p></o:p></SPAN></FONT></P> <UL style="MARGIN-TOP:0cm;"> <LI class=MsoNormal style="MARGIN-BOTTOM:12pt;mso-list:l2 level1 lfo3;"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">You continue to use the Orderwork website to provide services in the same way as before<o:p></o:p></SPAN></FONT> <LI class=MsoNormal style="MARGIN-BOTTOM:12pt;mso-list:l2 level1 lfo3;"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">We continue to raise the necessary invoices on your behalf and make them available for you to access for your own accounting purposes on the Orderwork website<o:p></o:p></SPAN></FONT> <LI class=MsoNormal style="MARGIN-BOTTOM:12pt;mso-list:l2 level1 lfo3;"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">The fee payable to OrderWork will be expressed as a discount of 10%, rather than invoiced separately<o:p></o:p></SPAN></FONT> <LI class=MsoNormal style="MARGIN-BOTTOM:12pt;mso-list:l2 level1 lfo3;"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">The net amount of VAT you are required to report and pay to HM Revenue and Customs is unchanged. <o:p></o:p></SPAN></FONT> <LI class=MsoNormal style="MARGIN-BOTTOM:12pt;mso-list:l2 level1 lfo3;"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">You have fewer invoices to process in accounting for your transactions with Orderwork<o:p></o:p></SPAN></FONT> </LI></UL> <P class=MsoNormal style="MARGIN-BOTTOM:12pt;"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">The main contractual changes are:<o:p></o:p></SPAN></FONT></P> <UL style="MARGIN-TOP:0cm;"> <LI class=MsoNormal style="MARGIN-BOTTOM:12pt;mso-list:l3 level1 lfo6;"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">You are now providing a service to Orderwork, rather than the Buyer<o:p></o:p></SPAN></FONT> <LI class=MsoNormal style="MARGIN-BOTTOM:12pt;mso-list:l3 level1 lfo6;"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">You are authorising O<FONT color=navy><SPAN style="COLOR:navy;">r</SPAN></FONT>derwork to raise self-billing invoices addressed from you to ourselves, using your VAT number, in accordance with VAT regulations, under a formal “Self-billing” agreement.<o:p></o:p></SPAN></FONT> </LI></UL> <P class=MsoNormal style="MARGIN-BOTTOM:12pt;"><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT:bold;FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">Updated terms and conditions<o:p></o:p></SPAN></FONT></B></P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">In line with the change in the billing model, the terms and conditions of trading with Orderwork have been amended in a number of respects. The revised terms and conditions can be found on the OrderWork site and will apply from now on in accordance with our existing terms and conditions. <o:p></o:p></SPAN></FONT></P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">The new conditions also contain an agreement between you and Orderwork by which you give your authorisation for us to raise sales invoices on your behalf addressed to ourselves, in line with the current VAT regulations, known as “self-billing”. If you are not happy for us to use this self billing approach, you must let us know immediately so that we can delist you. You should not accept any work going forward if you are not prepared to accept self billing. </SPAN></FONT></P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"></SPAN></FONT><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">The self billing approach considerably simplifies our and your administration as we do not need you to send us invoices before arranging payment of withdrawal requests</SPAN></FONT></P> <P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;"><BR><BR><B><SPAN style="FONT-WEIGHT:bold;">Implications for your own accounting systems<BR></SPAN></B><BR>As noted earlier, we have been advised by HM Revenue and Customs that it is acceptable from a VAT point of view for us to retrospectively apply the changes discussed above. Therefore, it will not be necessary for VAT credit notes to be issued by Orderwork.<BR><BR>Instead you should:<o:p></o:p></SPAN></FONT></P> <UL style="MARGIN-TOP:0cm;"> <LI class=MsoNormal style="MARGIN-BOTTOM:12pt;mso-list:l4 level1 lfo9;"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">Regard all invoices relating to affected transactions as having been officially withdrawn.<o:p></o:p></SPAN></FONT> <LI class=MsoNormal style="MARGIN-BOTTOM:12pt;mso-list:l4 level1 lfo9;"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">You can obtain replacement invoices for those transactions on the new Orderwork website if you wish to print or download them for your records. These are now the official VAT invoices relating to those transactions.<o:p></o:p></SPAN></FONT> <LI class=MsoNormal style="MARGIN-BOTTOM:12pt;mso-list:l4 level1 lfo9;"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">There will be no change in the amounts of VAT you have paid or received as a result of transactions with Orderwork in previous periods, merely a change in the documents which you should retain as the official evidence of those amounts.<o:p></o:p></SPAN></FONT> </LI></UL> <P class=MsoNormal><B><FONT face=Tahoma color=black size=2><SPAN style="FONT-WEIGHT:bold;FONT-SIZE:10pt;COLOR:black;FONT-FAMILY:Tahoma;">Changes to the Withdrawal web pages on the new OrderWork site</SPAN></FONT></B></P> <P class=MsoNormal><B><FONT face=Tahoma color=black size=2><SPAN style="FONT-WEIGHT:bold;FONT-SIZE:10pt;COLOR:black;FONT-FAMILY:Tahoma;"><o:p></o:p></SPAN></FONT></B> </P> <P class=MsoNormal><FONT face=Tahoma color=black size=2><SPAN style="FONT-SIZE:10pt;COLOR:black;FONT-FAMILY:Tahoma;">A few changes have been made to the supplier withdrawal pages as part of the new release. The main change is that within the new “Invoices Out” section, you will find a listing of your purchase invoices (paid and unpaid). </SPAN></FONT></P> <P class=MsoNormal><FONT face=Tahoma color=black size=2><SPAN style="FONT-SIZE:10pt;COLOR:black;FONT-FAMILY:Tahoma;"><o:p></o:p></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Tahoma color=black size=2><SPAN style="FONT-SIZE:10pt;COLOR:black;FONT-FAMILY:Tahoma;">For unpaid invoices, those that are available for withdrawal will have a checkbox. Simply check and click on the “Withdraw Funds” button for each of those invoices where you wish to receive payment. <o:p></o:p></SPAN></FONT></P> <P class=MsoNormal><FONT face=Tahoma color=black size=2><SPAN style="FONT-SIZE:10pt;COLOR:black;FONT-FAMILY:Tahoma;"></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Tahoma color=black size=2><SPAN style="FONT-SIZE:10pt;COLOR:black;FONT-FAMILY:Tahoma;">Invoices will not appear in the listing until we have received payment from the buyer or otherwise authorized payment – for example if different payment terms were specified in the original work order</SPAN></FONT></P> <P class=MsoNormal><FONT face=Tahoma color=black size=2><SPAN style="FONT-SIZE:10pt;COLOR:black;FONT-FAMILY:Tahoma;"></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Tahoma color=black size=2><SPAN style="FONT-SIZE:10pt;COLOR:black;FONT-FAMILY:Tahoma;"></SPAN></FONT> </P> <P class=MsoNormal><FONT face=Tahoma color=black size=2><SPAN style="FONT-SIZE:10pt;COLOR:black;FONT-FAMILY:Tahoma;"></SPAN></FONT><FONT face=Tahoma size=2><SPAN style="FONT-SIZE:10pt;FONT-FAMILY:Tahoma;">If you have any queries on any aspect of the changes, please do not hesitate to contact our Service Delivery team on 0845 373 3572.</SPAN></FONT></P> <P class=MsoNormal><FONT face=Tahoma color=black size=2><SPAN style="FONT-SIZE:10pt;COLOR:black;FONT-FAMILY:Tahoma;"><o:p> </o:p></SPAN></FONT></P> </article> <article> <h1>Welcome to our New Blog Facility</h1> <p>admin — Fri, 14 Sep 2007 14:15:00 GMT</p> <P>Welcome to both our new website and new blog facility. </P> <P>OrderWork is delighted to reveal our new website branding and products, Virtual Workforce and Virtual Services, for the first time online. We are constantly discovering new customer and supplier needs and have taken these into account whilst re-designing our new website. Our new website includes a much needed Frequently Asked Questions facility, our new Do's & Don't section gives tips to supplier on getting more work, generic sign off sheets can be printed off and we give you access to our White Paper on flexible resourcing. Our new website will help you get exactly the information you need <EM>quickly</EM>. </P> <P>We are also excited to launch our OrderWork community, initially by our blog and we hope, further down the line to forums, where suppliers can chat and interact online. Our first blog is this GENERAL BLOG which will provide information such as announcements and news flashes with important information to users. <EM>Users will be able to reply but not start threads.</EM></P> <P>Please feel free to reply to any of our blogs and be part of our new online community.</P> <P> </P> <P> </P> <P> </P> <P> </P> <P class=MsoNormal style="MARGIN:0cm 0cm 0pt 36pt;TEXT-INDENT:-18pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><FONT size=3><SPAN style="FONT-FAMILY:Arial;"><o:p></o:p></SPAN></FONT> </P> </article> </main></body></html>